Clear answers to the most frequently asked questions about our services, products, and warranties.
We provide high-quality, reliable elevator services backed by over 20 years of experience, with a team of skilled technicians dedicated to delivering safety, reliability, and cost-effectiveness.
Request a Quote NowTuson Elevators offers a full range of services including manufacturing, supply, installation, and maintenance for Gearless and hydraulic elevators of all types. Whether you need a new elevator for your building or an upgrade to an existing one, our experienced technical team can help you choose the right solution.
Yes, we offer a warranty of up to 10 years on the motor and cables against manufacturing defects, in addition to 2 years of free maintenance covering 12 scheduled visits.
Yes, we offer elevator upgrade and installation services for existing commercial buildings, including a technical assessment of the site and available space before starting work.
Our technical team has years of experience installing, maintaining, and repairing elevators of all types, with ongoing training to keep pace with the latest global safety and control standards.
Pricing varies based on the elevator type, capacity, and requested cabin finishes. Contact us for a custom quote that matches your project requirements.
Yes, we rely on Italian-made, vibration-free, energy-saving machines, along with premium stainless steel and marble cabin finishes, to ensure long-term performance and a distinguished appearance.
Absolutely. We handle design and installation from the construction phase, coordinating with the contractor and supervising engineers to ensure the elevator matches the building's architectural design.
We provide Gearless (vibration-free) and hydraulic elevators, along with custom solutions for palaces and villas, traditional buildings, residential complexes, hospitals, shopping centers, elevators for people with special needs, and food and freight elevators.
Yes, we have the experience and capacity to handle large projects involving dozens of elevators, with full coordination of the project timeline.
Yes, we offer comprehensive upgrade services for old elevators, including replacing the motor and control panel and renovating the cabin, to improve performance and appearance to the latest standards.
